Happy New Year From Our Families To Yours!

For many of us, the new year signifies new beginnings . . . the first day of the rest of your life!  Hoping this new year brings you all good things, and you are blessed with happiness, good health, and the love of family and friends.

How to Respond to Negative Posts on Your Social Media Pages

Here is a fun message on how to respond when someone is posting negative comments on your social media pages, created by our friends at Hootsuite.  It is very important to respond publicly to negative messages with apologies and solutions.  Don't delete their posts and/or ignore the negative poster.  Do your best to diffuse their anger and show them that your company cares.

How to Generate a Direct Link to Your Google Business Review Page

If you are a local company, which you are, and want your customers to leave reviews for for Business on Google, which you do, then you should make it as easy as possible for them. You don't want to send them to the homepage of you website then ask them to look for the G+ page and then find the review page and then finally add the review. Most people just can't be bothered with all that.

So we came across a free tool, built by a company in Australia, called Supple Solutions, that provides an easy way to generate a direct link to your Google Business review page.  

It is really easy to use.  All you do is put your company name in the search box and it will generate the code to create a link directly to your Google Business Reviews page.  They also provide a video on the page so you can watch exactly how to do.  Put this link on your website, and visitors can simply click on the link and leave a review for you . . . with no more clicking or searching.

Here is the link to the Google Business Review Direct Link Generator:    You can also generate a shortened link for including in emails.  When you close a transaction, just send a thank you email to your client and include the link and ask them to submit a review.  

If you don't know how to put the link on your website and/or social media sites, ask your web developer.  Websites are different depending on what platform was used to build them . . . but it's easy and quick to do in any platform.

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